We are now officially allowed to carry out our job, which includes market appraisals, marketing and viewings which we will follow safety guidelines. Sellers and Landlords will all have different circumstances which will determine how we arrange market appraisals and viewings. 123estateAgent offer a bespoke safe service which will include 3D virtual tours (sales only), videos, photos and floor plans. This enables potential buyers and tenants to make an informed decision before viewing a property. We will continue to work from home until further notice as we believe this is safer approach for everyone.

In all cases we will stand our distance as far as possible and sanitise our hands before and after we meet any clients.

 Market Appraisal 

We will take all precautions necessary whilst we visit sellers and landlords properties and stand the advised two meter distance. We will stay in your property for a minimum amount of time and liaise with our clients via telephone and email.

Preparing To Market

If you decide to go ahead we will arrange for the 3D virtual tours (sales only), video, photos, floor plan and property description.


We will advertise your property on all four major portals and social media, this includes Rightmove (sales only), Zoopla, On The Market, Primelocation, Facebook Market Place, Instagram and Twitter.

Vetting Clients

Pre-vetting is paramount in order to keep the viewings minimal. We will be requesting as much information as possible from potential buyers and tenants before any viewings are carried out.


Your agent will discuss every aspect of the viewing process before we commence. We appreciate everyones circumstances will differ, which could include households which are vulnerable. We offer a totally bespoke service to tailor our clients needs and safety.

Please see the list of precautions we will take

We will encourage people to do their property searching online wherever possible. Initial viewings will be done virtually wherever this is possible and physical viewings will only be conducted where buyers are seriously considering making an offer on a property.

To support this, we are offering free 3D virtual viewings and videos. This will help reduce the number of properties people need to visit before finding their future home.

Viewings will be conducted by appointment only and no open house viewings will take place.

If your property is being viewed, we will open all the internal doors prior to the viewing.

We encourage that you vacate your property whilst viewings are taking place in order to minimise your contact with those not in your household.

When viewing a property, all parties will be provided with a sanitiser hand wash and avoid touching surfaces where possible. 123estateAgent will ask viewers to restrict the number of people who accompany them on a viewing so that social distancing can be practised.

We will accompany clients on a viewing but follow social distancing rules wherever possible. 

Once the viewing has taken place, the homeowner should ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

We will be looking daily at the governments safety advise and keep updated with the guidelines so everyone stays safe as we possibly can.

Click to see more information on governments guidelines

Click how to sell guide